Viruses & Adware

Virus, Trojan and Adaware infections are a real problem as a single Trojan has the potential to broadcast your bank passwords etc to a hacker on the internet. Many people have had problems caused by their personal details being leaked from their computers by Trojan/viruses. As soon as you suspect an infection you should have it removed and your virus checker updated or replaced. Adaware is less of a problem but should be removed as it will severely slow down the computer.Trilogic will either remove the infections and install a virus checker or reformat the computer and install a virus checker. If necessary we can save parts of your data before reformatting.

There are two reasons why we normally suggest reformatting the computer when attacked by a virus or Trojan – The computer when resetup will run at its fastest speed as any corrupt files etc will be removed. Secondly, sometimes a virus or Trojan may automatically download undesirable files to the computer that may not be found during scans, reformatting should remove these.

We charge £49 for virus removal/antivirus software install or reformat/antivirus install for a pc and £10 extra for a laptop. There is a small charge for backing up part of your data before a reformat if required.

Please contact us via the enquiry form or telephone for advice.

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